Robb Z.

As a seller on eBay I jumped through hoops and was treated like a dog in order to become a power seller and keep my ratings in good standing. After dealing with many many unethical and dishonest people with no support from customer service I began to use my "Cancel Order" option to avoid being screwed since I knew eBay would not protect me. I had a 99.3% positive feedback rating with the only negative feedback coming from a dishonest customer who got his money back and kept my item which eBay refused to address. I gave away merchandise just to avoid any defects on my seller rating. Without a prior warning or email to let me know what was happening I received a below standard rating for having a 3.5% defect rate as a result of cancelled orders. Ebay reduced my account to ashes taking away my listings and moving my listings to very far down on the search listings. When I tried to cancel my account after 7 very frustrating phone calls I was told that I couldn't cancel my account while it was below standard. So now I have an eBay account which does not sell anything but still charges me all of the fees and I am helpless to do anything. There is absolutely no protection for sellers! I promise you, if you are a seller, eBay doesn't care anything about your business or your needs. They WILL screw you! No matter how hard you try to make all of the unreasonable customers happy, in the end, you mean nothing to eBay.