Robby R.

Too bad there isn't a negative star! This company sold me an iRola DX752 tablet that will not hold a connection to wifi for more than 5 seconds, the screen has lines running through it to the point that it is not possible to read anything, screen flickers on and off, it turns completely on and off on its own. It was purchased a a Christmas gift and not opened until January 17th with an order date of December 1st. They will not allow me to return the item and the manufacturer's number they provided is always busy. They gave me another number and I sat on hold for over an hour with no live person ever answering the phone. I filled out an online for at Kocaso and no one has responded. I contacted the Better Business Bureau and filed a formal complaint which has yet to be resolved. Do not waste you time with this company or it's products.