R M.

It is sad to see what a Mananger with no knowledge on Customer Service, in the Beverly Hills Store. It. Is the Epitome of bad staffing they are beyond ARROGANT, and JADED THEY belong at Saks r Ross, do send a secret shopper, you will be shocked at the lack of knowledge the staff demonstrate, After all the store Mananger was a sales clerk at Saks, One has to wait for service since they pretend to be busy,,

I have had more negative experiences with FEDEX, There customer care is a joke, called numerous times to find out status of parcel, that took almost 2 weeks to arrive from NY, I have ordered products from UK and Germany via DHL and received it in 2days,, I will do my best not to use this company,

I have been a loyal customer, SSence always stands by there products every order I have placed, It's been a success, I hope they will open a Store in Los Angeles, we need this Quality of shopping Excellent prices and selection... And of course great Team especially Katrina..

It truly is an Amazing Company, they believe in pleasing there customers. Ahead of most companies, Fantastic Designers, I'm beyond impressed how efficient I placed an order for Christian Loubotin item I received in two days, keep up the great Work,,,