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For this company, there should be an option for NO STARS. Placed and paid for an order on August 5th... here it is October 6th and items have not arrived. All previous status queries were met with "Please be patient as ground shipping is slow." Yes, it is. But I'm sure it doesn't take EIGHT freakin' weeks! In addition, the last email I received said to check with my post office. I already had. The company would not provide a tracking number as they claimed I had to pay additional for one and did not do so -- nowhere on the order form was there any info saying a tracking number was additional cost. I have now demanded a refund -- we'll see if that ever happens. I wish I had found these reviews before doing business with these clowns.
R L.'s review of DressLily earned 7 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear R L,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
The tracking cost is paid for the shipping company and we have noticed that you didn't paid for it, therefore, there is no tracking number at this order.
But we had provided you for the best solution there, please keep communication at there.
We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.
Best Regards
Dresslily Customer Service