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rkel l.

Contributor Level

Total Points
84

1 Review by rkel

  • Zulily

1/10/15

AWESOME COMPANY! I am a customer for about 3 years. First, before you buy, read the company policy! Delivery, return policy, etc... YES, I had two problems in all this time! When I call, the customer service was very professional, apologise and gave me $10 credit each time I called. I usually buy from Brazil to have the package delivered at my sons address in Charlotte, NC. For Christmas, I purchased a fill things for my grand kids and among them, I purchased a boot for my grandson. According to my son, it was defective. He called Zulily and the CS lady apologise, gave him a $10 credit to my acct. And told him not to return the product because they do not accept returns. She told him do keep the product. WHAT ELSE CAN I SAY ABOUT ZULILY! G R E A T C O M P A N Y!
ORDER # ******* | January 7,2015

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