All the reviews were accurate and dead on. In my case, I received confirmation for canceling but was still charged numerous times afterward. Dealing with the customer service is no fun...
Now they want me to resend the cancellation email they sent me back in June claiming they will have to 'escalate' to get the department that does auto confirmations to verify because customer service has no idea when mails are sent.
Hi R K.,
I’m very sorry that you have had this experience with our site and did not have the best customer service experience. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer