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RJ R.

Contributor Level

Total Points
1

1 Review by RJ

  • UniqueBlade

8/30/14

I am absolutely surprised, actually shocked by the bad rewiews and comments concerning Uniqueblade. I have been dealing with them placing on average 2-3 orders a year for several years and they have been nothing, but professional, business-like and they're customer service has been what should be expected and beyond. I am a pragmatic and realistic person, who has no time or any patience for scams and scammers. I'd be the first to tell them to go F---themselves, but Uniqueblade has never... never given me reason to do so.

First off, as it is mentioned on the website, "you get what you pay for.' Anybody purchasing automatic or spring-assistested blades in the $5-$20 range should know they are quickly, mass produced junk that is good for show and novelty. A real quality automatic is gonna start at a cost of $100-on. You won't find an inexpensive Microtech, Benchmade, AKC, Beltrame and so on that is not in the hundreds of dollars. Microtech's cheapest automatic (I believe the UTX models) are $100 & change. Then you have the Halo that runs you $2,000. The real Benchmade Infadel is $300. Quality costs... I learned that the hard way by trusting the wrong tattoo artist, having to spend more cadh to get a cover-up tatt. It the same with blades. You want cheaply made, bad quality materials and poorly put together blades, don't by cheap brands. You want knock-off Chinese counterfeits, you can get them on Aliexpress or DH Gate (fake Microtech n Benchmade).

Now, Uniqueblade has shown real class with me as far as customer service, shipping n returns are concerned. Let me tell you, I ordered a $15 blade once, a cheap OTF auto n it was defective when I received it. Uniqueblade answered my emails quickly, sent me another blade within days n told me to keep the defective one that was basically just sticking, which I was able to fix. Recently their website went down due to a storm n I couldnt place an order. I was aggrevaited because I had been waiting a long time for them to re-stock a specific item.
Once the website was up you still couldnt checkout. Well, I sent them n email n they answered promptly n offered to call me n take the order by phone which they dont usually do. For me, Uniqueblade is a top notch, professional, classy business.

Tip for consumers:
The reason I put 4 stars on Value & Quality is because it all depends on what you order, but service, shipping n returns has been 5 star for me.

Service
Value
Shipping
Returns
Quality

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