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RJ P.

Contributor Level

Total Points
81

1 Review by RJ

  • Priceline

7/17/15

DO NOT USE, I booked a trip on Priceline.com they changed the return flight to what was convenient to them (i did not notice) until i went to print out my boarding passes, I contacted them and they could not do anything. The return flight was a month not a week later. I had to buy 3 more return flight tickets, now that i am back home I checked my account not only did they charge me over a $1200 dollars for the flight, but they cancelled it and I had to stay up all night to get it reinstated (even though i NEVER cancelled it) they then refunded me $574.02 on the day of the flight. But then charged me a additional $782.68 5 days after i returned. After being on the phone with them for well over 3 hours. 2 hours on hold, they said it was THEIR mistake but I need to wait until they are ready to refund my money when asked to to elevated i was told that their was no one higher than a level 1 supervisor. I went to Priceline for a discount flight but it ended up costing me $1200 more than booking thru the airline. Save your self the headache DO NOT USER FOR AIR TRAVEL

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