Rita M.

Stay away from this company, they rip you off by not making it clear that you sign up to a rip-off monthly fee of £44. My18yr old daughter purchased a pair of leggins which were in the sale at £14.95 and once paid on checkout she waited for delivery. They arrived but a few weeks later this company withdrew another £44 from her account, she rang them to ask why and they told her its a monthly, she stated that she never signed up to and would never sign up to a monthly fee as she is saving to go travelling and only works 1 day a week due to college so can she have her money back and close her account but they refused a refund and just said nothing they could do. The customer service reilly sucks, they are trained not to care and hold back from any refunds.
PLEASE stay away from this company or you will for go the same experiance, i will now be seeking legal advise via citizen advise bureau

What an awful way to do business my daughter was conned she did not understand what VIP meant re monthly cost she is so upset as was saving for her gap year. She will never do business with this company again and will tell all her friends at the gym not to touch them.
I called and explained the situation she is just 18 and did not realise what she was agreeing to, or that con artists like this exist they agreed to canceled her membership but would not refund the £44.00 even when i said could we return the leggings she bought. She cried all night as only has a part time job and this money is a lot to her, she would never have signed up if was clear on the web site that they would be taking £44.00 a month. I am very disappointed Kate your a con artist how could you use your name, this is such a terrible way to do business