Rishi S.

Freelancer do not really protect buyers from fraudulent sellers. I had a designer who completed 75% of my website and I was releasing milestones bit by bit. Then the designer suddenly stopped and I never heard from them again. I asked Freelancer the step it as I had lost over £500 and had nothing to show for it. Freelancer refunded me £150. I asked for the designers details as I wanted to take them to court but Freelancer would not give them. I kept asking Freelancer customer serivce for help but they took me round in circles. Eventually I opened a paypal case against Freelancer to get my money back. When this happened. Freelancer took down a milestone I had with another designer and stole the money. This was in the beginning of October and it is not mid-November. My account is still limited and my money is still gone (£815) in Total. This is a pathetic company with 0 customer service. I hope no-one has the misfortune of dealing with them.