Every bad thing you've ever read about this site is true. There is no way to cancel membership on the web site, they suggest rather that you discontinue payments via PayPal. The problem with that is that people who don't have a PayPal account can't login and do this. PayPal told me that ILYA had to cancel my membership and discontinue payments from their end and they refuse to do it. I started this process weeks ago as my 3 month membership is up on the 15th of November. The first response I got from ILYA was immediate telling me to go through PayPal. My response informing ILYA of what PayPal said got no reply... ever. I resent it a few days later and still nothing. Resent it the next day, no response. Sent the same email 20 (yes) 20 times to irritate them into responding to me. I got a reply saying "Why have you sent the same email 20 times?" but nothing on my actual problem. I've now reported them to the BBB, Attorney General of Florida and Illinois. They are total scam artists and the site itself is horrid. The layout is awful, there aren't many members at all, and it looks more like an AOL personal page from 1997 than it does a 'professional' web site. I can't wait until they're shut down.