rick m.

This is the most confusing web site I have ever encountered. It is virtually impossible to redeem a credit since they use two platforms. One is "theidealmeal" and the second is "restaurant.com."

I have gone through the process their customer service sent me and the end result was two exchanges did not appear. On a $100 gift card I redeemed I had a $25 balance and that is somewhere in cyberspace.

I have no idea why such a level of incompetency exists, but the fish does rot from the head down.

Using Groupon or Living Social is very user friendly and any credits are issued and visible without going to a different site.