Rick B.

I ordered a Honda HRX217HZA lawn mower on 5/11/2015. The website indicated it was "In-stock". My credit card was charged the $849.99 on the order day. I checked the order status over the next week and it said "processing". I called WiseSales on 5/18/2015 and was told the lawn mower was backordered and it would not ship for 4 weeks. I told the girl it was shown as "in-stock" on the Web Site and she said this was normal. I cancelled the order on that day. The Order status was changed from "processing" to "on-hold". On 5/26/2015 the order status on the web site still stated "on-hold" and I had not been issued a credit to my credit card. I called WiseSales again to inquire about my refund. The clerk said she would email accounting and have them process the refund. I was copied on an email stating "Customer cancelled order. Please refund ASAP." On 6/4/2015 I called WiseSales again and inquired about my refund. I was placed on hold and then disconnected. This happen several times over the following few days. I have initiated a chargeback with MasterCard
Stay away from this place, WiseSales.
I ordered the lawn mower from Mowers Direct and it was delivered 3 days after ordering. Same price.