They can't seem to ship the right item about 25% of the time. Today both of the items in my order were wrong. One was not even close. I ordered stainless steel straws and got a snore relief kit. Unbelievable.
Horrible service. No response to emails. I wanted to return an item, but couldn't because the order status was still "processing" on their website, even though I received the item two weeks earlier. Then when they finally responded after a second email, I was told it was past the 21 day return period (even though the order still said "processing" on their website.