Etsy is hard to review overall as you are buying from individual people, so like anything you get some good, some bad and some in between. I did have 2 items that were never shipped and their shop was shut down. I filed a claim through paypal, was refunded the money. You can get some great stuff but you have to do your homework. Read the reviews, I don't buy from people with under 100 reviews unless I have previously bought things from them before, check their join dates, really look at the pictures, if there is only 1 I usually won't buy from them. Read the descriptions and the store policies. Overall I really enjoy Etsy and have found some great and unique things but you need to do your research to make sure you're buying from someone legit.