I see that Banggood respond to bad reviews on this site - often asking for the order number and saying they will help. But does anyone ever get a reply after the send them a private message? I have not - I think they just want to seem to be concerned but then never do anything. Terrible company.
Dear Richard S., we are sorry that the size of your jacket is too small. Could you please tell us your order number? We would like to look into the case for your and will offer you a reasonable solution, is it ok? Please advise.
Thank you in advance.