If only Sweetwater.com had a local store like Guitarcenter does I would probably have bought a bunch of things from them, but actually being able to go and see/ play the instrument makes a huge difference in actually purchasing one. I recently purchased an NTX900FM Yamaha from Guitarcenter. They didn't have one, but did have its sibling an NTX700. I had been researching a guitar to add to my collection. I compared similar types on their site that helped me narrow down what I ended up with. I have had an account with guitarcenter for yrs.
The faces have changed through the yrs. But, the people are always nice and take care of me.
Though there have been mishaps, they always try to make it right and for the most part usually do. Thx guitarcenter.com! Sincerely, Richard Pitt