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Richard M.

Contributor Level

Total Points
100

1 Review by Richard

  • RoseWholesale

10/22/15

Ordered shirt and coat for my little girlfriend and little girl, on 10/05/15. Still haven't shipped. Still in processing. POOR.

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CustomerService R. – RoseWholesale Rep

Dear Richard M.
Thank you for being kind enough to tell us about your experience.
First, I want to start by saying how sorry we are about the stock issue.
The item you ordered is hot sale and there have been significant supply issues with the manufacturer. We had originally submitted a large order to them, however, despite repeated assurances, they only provided an incomplete batch which is far below the replenishment level to meet consumer demand.
Please leave your order No. Here so that we could check for you.
We are extremely sorry. We will work together with the customer to resolve the issue as best as we can and as quickly as possible.
Kind regards
Rosewholesale Customer Service

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