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Same thing as the others. You sign up for the $1.95 and they charge you $40 a month. I also noticed on their live chat I didn't mention the reason why I was cancelling but they had an automated response that they DID in fact tell you in the fine print that they would be charging you monthly. That points to the fact that this company lives off the couple of charges they get from customers before that customer notices and cancels. Horrible business practice that should be illegal
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The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Cv has been submitted 2 weeks ago,guaranteed 2-3 bus.day to be corrected. No-one answered the...
Hi Richard M.,
I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and customer satisfaction, and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing Team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer