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Richard D.

Contributor Level

Total Points
80

1 Review by Richard

  • LiveCareer

11/23/13

I read and knew what was coming, but planed to cancel in the 2 week time frame... oops but apparently I did not... There went $40

Difficult to set up the Resume, more so to download it to your computer for printing.

When I tried to cancel they asked if I wanted a Cover Letter package for another $34.95... REALLY? MY first $40 does not get me a cover letter?

I have to tell you I believe its a scam to charge $2.95 for 2 weeks and $36
For the next two weeks. Basically $40 a month for this program.
I could buy software at Walmart to do this same thing for half the price and
Keep the software forever.

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Laura T. – LiveCareer Rep

Hi Richard,

Thanks for your comments.

The $34.95 for the monthly subscription (not two weeks) does come with a cover letter. We believe the customer service representative was just trying to make you aware of this feature. Many of our subscribers realize that a customized resume and cover letter for each position to which they apply, is a key to job hunting success and therefore keep our service throughout their job search.

If you have questions, we have Customer Service available to all of our users 18 hours a day, 7 days a week at our toll free -888-816-0576 to help with any issues. You can also contact us by live chat or via e-mail to customerservice@livecareer.com.

Best Regards,

Livecareer

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