After more than four months I still still have not received my mlais red note phone back from deals machine, they told me to send it back for repairs and now they say they haven't got it even though I sent them a copy of the postal receipt which they acknowledged receiving. My advice to everyone would be to keep away from deals machine.
The reply that all letters of complaint get from deals machine is meaningless, they never act on what they promise, its as if another company is answering complaints for deals machine and treating would be customers very badly. I dont expect to ever get any help whatsoever from deals machine and I believe my phone is gone and I have been ripped off by deals machine
Dear Rchard,
Thank you for your recent comment.
I have asked my colleagues to answer you.
They will figure out a solution for you.
We are committed to assisting every customer at any time.
Best Regards,
Dealsmachine Customer Service