Richard A.

I was personal witness to the true EVIL of this POS product when called in to help a all-too-typically computer illiterate consumer. I had run the most current AVG Rescue CD on his PCas a free virus detection-and-removal introductory service, and discovered he had one real yet no-real-big-deal GameVance-delivered Trojan, which was easy enough to wipe out, and the rest of the issues were minor cookies, which are generally accepted anymore. Unfortunately, he had previously bought into the fancy {Max|Double}MySpeed.com TV and radio advertisements to the tune of ordering a $60 "Virus Detector" CD, ran it on his PC after I was done, and pointed at its "findings". We were already somewhat at odds with each other at that point, so after every web link from CyberDefender's site showed us an opportunity to spend no less than $300 for the product to eliminate the viral instances, I recommended he and I put their Tech Support to the test, but somehow we must've been cross-channelled over to the SALES department, because the rep ALSO only gave links to purchased product solutions. I expressed my sorrow at his being duped, and felt better that I was at least instrumental later in coordinating with the Telco Tech getting their Telco-initiated internet and wireless outage restored (the Telco had detected the aforementioned Trojan, and froze their rented router). I vowed after that experience that I would warn EVERYONE for whom I provided computer services of the "Cyber Snake Oil" represented by {Max|Double}MySpeed.com. BTW, same deal, same CyberDefender leeches with MyCleanPC.com. ANYONE who reports "No Problem" with their product is a "plant"! Too much perfectly good, even FREE for private use AV product out there versus throwing your money away on them, e.g., routinely updated AVG, IObit Security 360, AntiVir, Avast, Malwarebytes Anti-Malware, etc., i. E., ANY AV solutions available from http://www.filehippo.com. I also recommend running latest Firefox release with Add-on "Web of Trust" (aka "WOT")... you would not BELIEVE the "roach" sites that are exposed in the light of this Community view of web sites. In the words of Sergeant Stan Jablonski of Hill Street Blues: "Let's be careful out there!"