Rica M.

I placed my order to LAZADA last March 9 and the item was shipped in Xend courier (Hongkong) last March 17 and transferred the parcel to LBC on the next day. Today is 17th of April and I haven't receive any actionable information yet from you and Xend Courier. What bothers me is that the unit is 1 month already in the hands of LBC and that is a very sensible and expensive item and it should be delivered swiftly and we know for a fact as well that there are many reported cases already of lost Iphones in LBC so please take this issue seriously. Instead of sending or exchanging e-mails to Xend why not call them and LBC to facilitate this issue promptly. I'm already losing my patience because of your useless feedback and imbecile staff and I even tried several times to contact your customer care but nobody answers. Sighing! We are not talking about petty money here so please take the appropriate action on this!