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Rhonda T.

Contributor Level

Total Points
102

1 Review by Rhonda

  • DressLily

11/16/15

This is an amendment to my original review.
Dress Lily, upon reading my review, quickly swung into gear to resolve my issues. They gave me two very workable solutions. I chose one and they followed through to immediately make it happen. So, although sizing is still a BIG issue their customer service to resolve the problem was very good.

Original Review:
Sizing is so far off the mark it is ludicrous. I ordered a 2XL assuming the sizes would run very small. The tiniest girl in my circle of friends barely fit into it.

Quality is not as shown. The materials are substandard and everything has an unpleasant "chemical" smell.

Returns are a joke. You may as well forget it their policy is so stringent. They do not allow returns if the size is wrong.

All in all a very bad on-line shopping experience.

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CustomerService R. – DressLily Rep

Dear Rhonda,
Thank you for taking your time to write your review.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Your case has been taken cared of by our support team.
Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
Once again, we cannot apologize enough for any inconveniences this case may have caused you.
Thank you for your support and patience.
Best Regards
Dresslily Customer Service

Rhonda Has Earned 2 Votes

Rhonda T.'s review of DressLily earned 2 Very Helpful votes

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