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12.12.2014... fast delivery, package came as expected... heres the kicker. If you need to exchange the item you incur the full charge to send back your item... it cost me 63.00 to return a pair of boots... no return label... also no paper work was sent with my item... you have to call in and get a item number which is used for your return... took me three days of being on hold to receive this number... if u usually order w saks/niemans etc. these stores will not do price match to sense bc its a different country... avoid this site!
Rhonda S.'s review of SSENSE earned 7 Very Helpful votes
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Hi Rhonda - Thank you very much for your feedback about our return policy. We're working on streamlining this policy as a priority for 2015. As of January of this year, we implemented free return labels for US customers. You can review our updated return policy here: https://www.ssense.com/en-us/customer-service/return-policy. Thanks again for letting us know how we could improve - we hope to implement more of your suggestions soon. Feel free to reach out if you have any questions. - SSENSE Customer Care team