Rhonda P.’s Reviews of RoseWholesale & more

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RoseWholesale

Discount Clothing

“Terrible!”

10/8/15

I ordered a dress from this company in July! It is now October and I STILL have not received my order! I've tried on numerous occasions to reach someone and all I get is a standard automated email to which I can not reply to! I would NEVER order anything from this company again! TERRIBLE! 0 Stars!

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CustomerService R. – RoseWholesale Rep Over a year old

Dear Rhonda P.
Thank you, we always welcome feedback from our valued customers.
We would like to extend our sincerest apologies to the customer. We want every customer to be happy and clearly this is not the case here.
Please be assured that we will solve this problem as soon as possible and we feel very sorry for the long shipping time.
We fell short of our own standards because the customer is disappointed in us, and, for that, we are extremely sorry. We will work together with the customer to resolve the issue as best as we can and as quickly as possible.
We will be more than happy to contact the customer directly to reach an amicable and acceptable solution. We will learn from this experience and ensure that steps are taken to prevent it from happening again.
Kind regards,
Rosewholesale Customer Service