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Rex R.

Contributor Level

Total Points
81

1 Review by Rex

  • Lazada

11/18/15

I ordered a tablet case/cover stand (*******) almost two weeks ago. Now they tell me that they are cancelling my order, through no fault of my own. Then they say it will take up to two months to refund the money I sent through Paypal using a debit card. This is unacceptable!

What's worse is that the item is still for sale in their store! How incompetent can an online store be if they can't fulfill such basic requests? Avoid at all costs.

Service
Value
Shipping
Returns
Quality
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Lazada P. – Lazada Rep

Hi Rex, we appreciate your patience and understanding. An email will also be sent to you once we fully processed your request. Thank you for taking our call.

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