rettsey h.

Om: Rettsey Hull <*******@yahoo.com> To: "*******@groupon.com" <*******@groupon.com> Sent: Tuesday, December 9,2014 5:14 PM Subject: Fw: Travel Reservation - - 11/24/14

I purchased this groupon in Oct. 2014. I went to Texas to visit my daughter, Catherine. We were going to San Antonio to see the Alamo. I purchased the Omni on the River Walk in San Antonio. When we arrived at the Omni on the River Walk they told us that the Groupon was not with them. That what YOU advertised and the Groupon I purchased (Omni on the River Walk). My husband and I are both handicapped that is why we purchased this getaway to be on the River Walk... You misrepresented this and am very dissatisfied. I was told our reservation was 25 min. Away from the River Walk... not what you stated in your advertisement. My daughter called you Groupon people twice and she said they were VERY, VERY rude to her to try and settle this matter. I hope you will read over your policies and try to resolve this in a friendly matter. I was cheated out of a stay that YOU advertised. I am very upset that I did not get to stay where I wanted too. I hope you can resolve this and get back to me ASAP. Unhappy customers.

Greg & Rettsey Hull also my daughter Catherine