Bought a dress, its small. Trying to return it and they won't return it. Says their description is accurate. Who cares the dress doen't fit and i want my money back! What a BULLCRAP company! STAY AWAY from them!
Bought 4 pairs of shoes, took over a month to get and they are made sooo awful I could tape paper plates to my feet and be better off. Contacted the company twice and get no respond. All I want is to return this garbage and get my money back BUT they don't reply. So if you want to waste your money then shop with them.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via review@berrylook.com.
Berrylook
Please understand after we receive your order, normally it will take us some time to prepare the items.
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply. Could you please answer us?
This company sucks! I've placed an order 3times and they refund me with no reason as to why! Do not shop here. 1st order I placed was lost and took weeks to get my $$ back and now orders not shipped
I want to extend my sincere apologies for the problems you have experienced.
Your case has been taken cared of by our support team.
Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
Thank you very much for your collaboration.
Yours sincerely,
Rosegal.com Customer Service
Renee Has Earned 24 Votes
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Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via review@berrylook.com.
Berrylook