Thumbnail of user reneek8

Renee K.

2
Level 2 Contributor

Contributor Level

Total Points
486

6 Reviews by Renee

  • Pandora

4/29/15

I've used Pandora for years, and while Spotify is my favorite music service, Pandora is very good, too. I especially love their comedy station!

  • Groupon

4/29/15

I find some wonderful deals for some of my favorite places here... the only thing is that lately, LivingSocial seems to have more things I'm interested in.

  • LivingSocial

4/29/15

LivingSocial always seems to have SOME fantastic deal going on, much to my husband's dismay ;)

  • Expedia

4/29/15

I booked a very reasonably-priced trip to London with a friend via Expedia. We found a lovely hotel right on the bank of the Thames, in a clean and beautiful area half a block from the DLR (part of the Underground system), with a wonderful restaurant (with outdoor seating!), pool, and fitness center. Probably the nicest hotel I ever stayed in, and it was about $50/night once you factored in the cost of the two plane tickets!

I've also had a lot of luck getting less-expensive domestic flights via Expedia.

However, I've tried booking just hotel rooms (no flights) and found that they were either the same price as listed on the hotel's website, or a little bit more expensive.

  • Comcast

4/29/15

I'd been a customer of Comcast's for over 8 years. Never missed a bill or even made a late payment.
At first it seemed that Comcast had made an effort to improve their customer service, but that all went out the window for me when there was a fire in my apartment building. Our unit wasn't affected but the utilities were knocked out so we couldn't live there and my husband and I were made homeless for an unknown length of time. It could be two weeks... it could be a year. We didn't know.
I called Comcast to see what to do and all they could do was put a "vacation hold" on my account... for the low, low cost of $8 per service plus tax per month. I explained to them that I wasn't on vacation; I was homeless! I offered to extend my contract by however many months we were out of the apartment, which actually would've been a better deal for them in hindsight, but they wouldn't work with me. I ended up paying over $80 to them for no service whatsoever. I begged over and over for MONTHS to speak to a supervisor and was told again and again that one would call me when they were available. I never heard from anybody. On my third call, I complained about this fee, only to be told that I should be "grateful" that it's so low! She also said the fee covered "rental" for the equipment even though I owned my own modem and router, yet I was still being charged a "vacation hold" for my internet.
Then, one day, my bill jumped from the $18/mo I was paying for the "vacation hold" to $127! I called in (and had to explain my situation for the umpteenth time because no one put ANY ******* notes on my account) and was told my hold had "expired". I told the woman that I didn't even want this account anymore, but that I'd been trying to speak to a supervisor about this for months and no one would call me. She then put me on hold for 20 minutes, and I had to hang up because I was running out of minutes. Suddenly I get a text message saying that my account has been cancelled and I needed to return the box now! Slight problem... and the reason I had been asking for a supervisor... the box was in the apartment, which was boarded up and inaccessible!
So I go to the "Xfinity store" to see if maybe talking to someone face-to-face would do anything. The guy was really sympathetic and seemed to genuinely want to help but he said there's nothing he could do. He couldn't reopen the account, he couldn't open a new one and link the box to the new account... my choices were 1) return the box, 2) pay $250 for the box, or 3) be placed for collections. Luckily, my husband was able to bribe the maintenance guy to let him into the building (something he could've gotten fired for) so he could retrieve the box, but that took two weeks and I was bombarded by phone calls and text messages multiple times a day, every day, until that happened.

I'm so glad there is now a second provider in my area, because when the repairs are finished and we can move back, there is NO WAY ON EARTH I would give Comcast another dime!

  • Roomster

4/29/15

Despite searching the entire Chicagoland area with the only search criteria being the price, I got a whopping 18 hits (in fact, with no filters whatsoever, there was STILL only 87 hits, for a region that spans 27 kilometers).
While there are search criteria such as "doorman", "electronic security", or "garage", there's no basics like pet-friendly, washer/dryer, or dishwasher. Despite being based out of New York, it seems more tailored for the UK.
It's a pretty useless site, and whoever they hired to respond to the negative reviews really needs a class in Public Relations.

Thumbnail of user johns751
John S. – Roomster Rep

Renee, just to be clear we do have a pets filter & washer dryer. We also do not have control over the market conditions and what is available in your area. Without know the specifics i can not comment further, but wonder if you were looking for a roommate, room or apartment. Did you contact our 24/7 support help desk?

Renee Has Earned 6 Votes

Renee K.'s review of Roomster earned 6 Very Helpful votes

Renee hasn’t received any thanks yous.

Renee doesn’t have any fans yet.

Renee isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user gaj6576
G u. reviewed Groupon
1/2/24

For exactly 120 for a couples massage was not reflected on my account. I contacted groupon and...

Thumbnail of user alisac21
Alisa C. reviewed Groupon
12/10/23

I have had many fun excursions when using this website. For example lavender field farm visit in...