It has been a very frustrating experience! It has been one month since I placed an order for a rug. The rug is still not here! When I called a couple times, they were friendly and said they upgraded my shipping to "express"... It has been a Week and it is still not here!. Don't ever buy a gift expecting it to arrive on time! Thankfully is is just a rug for my son...
Renata - We are terribly sorry to hear this. We have located your order and see that we waived your shipping cost for this delay. Your order was shipped and is in the hands of FedEx currently. FedEx is estimating your order will arrive May 28th. We apologize for any inconvenience this delay may have caused. Let us know if the order has not arrived by the 28th by contacting us at 1-877-809-1659 or emailing us at support@cafepress.com.