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I found this website and created a resume using there site. I remember there was a 14 day trial then it would only be a few dollars a month. Wow was I ever wrong I have been charged 39.20 for the last three months. I was never sent an email stating I would be billed this much. It never went to my spam folder but that suggestion is very shady to avoid any contact so they can keep chatting my credit card. I am expecting to have a refund and have also contacted the better business bureau about this company because they are very predatory and should be ashamed of their business practices! Don't ever use this company ever!
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I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Cancellation stops the auto-renewal. Once it’s cancelled, we send a cancellation confirmation email for your records. There are times that auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at customerservice@livecareer.com
Best regards,
LiveCareer