Their 365 days guarantee is legit! I returned a few items last month and soufeel is sending me back the replacements. Their chat service is awesome. Would have given it 5 stars but I had bad experience thru their email customer service. But all in all they are great! Love my charms and they are still in great shape post 10months. Thank you soufeel!
Regielyn, thanks so much for your positive feedback! We are always here to help! -Rosa