Reetika G.’s Reviews of Groupon & more

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“After reading reviews, I was quite hesitant to shop...”

4/1/11

After reading reviews, I was quite hesitant to shop through this site but I decided to give it try anyway. So, I placed my first order yesterday. Everything went smooth from adding the item to the cart to making the final purchase. I even had few questions which were wonderfully taken care of through discussion board as well as privately. My issue was with sizing. I bought a dress in size 40 which according to the size chart was small. Today, I logged on to see any updates to find out the SIZE CHART HAS BEEN UPDATED. Now, size 40 is a Medium instead.
I have emailed and also, posted on discussion board but no one has reached out to me yet. I am hoping someone will reach out to me ASAP so I am not shipped the wrong size because it was definitely not my fault and I definitely do not wish to be stuck with such a large amount of store credit.
I was hoping I would have something great to say but I really don't until this situation is taken care of.

Reetika

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Thank you

DeeDee L. – Groupon Rep Over a year old

Hi Reetika,

Thank you for your post on Sitejabber. We're, again, truly sorry for any confusion caused by the size chart revision. We're glad that after corresponding with you via e-mail today, that we were able to reach a resolution. Should you have any further questions or concerns, please reach out to us at support@ideeli.com. We're always happy to help.

Best,

Jason Faria
Sr. Manager Customer Service