I recently contact you, on a matter concerning my clothing order, And yes I understand you tried to reach out... But what I don't understand your merchandise takes anywhere from 15 to 45 days to reach me Why?... Never heard of such, I didn't purchase a car, only a simple plain jumpsuit. Wow...! This is totally ridiculous, I have figured out the exact delivery date, if I receive it, If I was going by the delivery date like you guys suggest. I want receive my purchase until next year January 1,2015... and then that a holiday... I order things always in advance to require on time delivery, This Jumpsuit that I order is for a very special occasion. Please do something soon.
Dear Ree T.
Thank you so much for your important feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Your order is on the way at present, as it’s flat rate shipping with unregistered mail you chose before, the shipping time is slower than other shipping method, please kindly wait for it patiently.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Please understand that we are more than willing to assist any customer.
Kind regards
Rosewholesale Customer Service