Rebecca P.

I ordered two items from the "Scoutmob" website. Online the items looked very nice. When both arrived at different times, the quality was definately lacking. I would not have paid 1/4 of either items cost had I seen them in person. Their return policy or procedure is not listed anywhere on their site, just to send them an email or call a non toll-free number. Three days ago I sent them an email... NO RESPONSE. I just called the telephone number during business hours and got a recording to leave my number and product issue. I am completely disgusted with the lack of customer support on their behalf. This is NO way to run a business. I feel sorry for the artisans that market their products through this company. If I ever get a response, I only hope to get a c. C refund on the one item and I will never do business with them again. It all seems really fishy!