Rebecca L.

Endless offers free shipping and returns, which is an awesome feature for online shoe shopping. They also have a great selection and a nice website with photos from many different angles. Their prices are usually higher than competitors', but that's part of the deal when you're getting free next-day shipping. I've had only good experiences with them over the course of several orders, including a few returns and exchanges.

This is a great site for many reasons: They offer free shipping and free returns. They have a large selection and competitive prices. They frequently feature discount codes of around 20% off and occasionally send members perks like $20 off your purchase. Plus, members always get an additional 10% off if they've made another purchase within the past month or so.

This site claims to have free returns, but in fact they charge a $5.95 "restocking fee" per item. Their site repeatedly claims to feature "risk free" shopping due to free returns and a "size guarantee." Yet I find myself forced to pay this "restocking fee" because their shoes are at least a full size smaller than normal. They intentionally mislead customers. In addition, their exchange process is lengthy (more than a month) and required three phone calls + an email to customer service. Skip this site and opt instead for the numerous alternatives that actually have free returns.