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Rebecca K.

Contributor Level

Total Points
81

1 Review by Rebecca

  • Zazzle

3/8/14

I didnt want to give this company even one star but that was the lowest I could rate it.
I ordered a photo on canvas Dec. 8th... it was supposed to be her in 7-10 days.
I still hadn't received it on 12/24... It was for a Christmas gift. I emailed because there was no way else to contact customer service. I was told they didnt usually allow cancellations of orders but would cancel my order if I wanted to. I said just send the photo I ordered... a family photo of my inlaws family. What I received on Jan 20,2014 was a picture of a tigers head surrounded by a jungle background. DO NOT USE THIS SITE! The only thing they finally got correct was my refund and I'm waiting this long to post a review because I wanted to make sure I was refunded for this botched mess. I could have got the same photo on canvas done at my corner CVS for less!

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Zazzle S. – Zazzle Rep

Hi Rebecca,

Thank you for providing your feedback. We apologize for the issues you had with your recent order.

We do show a member of our Support team has been in contact with you and a full refund was issued for your order.

If you have any questions or concerns, please don't hesitate to reply to the e-mail you received.

Thank you.

Rebecca Has Earned 1 Vote

Rebecca K.'s review of Zazzle earned a Very Helpful vote

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