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Rebecca G.

Contributor Level

Total Points
105

1 Review by Rebecca

  • LiveCareer

9/2/15

Like hundreds of others who have trusted in this site, a site that is making millions of dollars off of people by stealing from their bank accounts (without them realizing), and without them even using their services! A complete and total joke, scam, and honestly the most unethical company I have ever seen. How does a "career helping", resume building website that is supposed to be HELPING people who don't have jobs aka DONT HAVE MONEY, take money from the people who need it the most? Many magazine companies & websites automatically renew subscriptions but I've never had a company not apologize and refund me. It's sick what these people are doing and they need to be exposed, taken off the web & sued! Obviously if this many people are having the SAME issue, wouldn't you want to fix it? No! Because you're all about the money Live Career, you don't care about offering people good products or services, you're all about getting the free money! Luckily I have a huge network since I recently graduated from the University of Texas with my M. B. A. And I have over 500 UT alumnis in my immediate network, so I will quickly get the word out for them to get the word out to all the people in their networks which links all the Universities and colleges in the United States together, and the faster we get the word out, the quicker we shut down Live Career! Live Career stole the food out of my wife and children's mouths this week. They do it everyday. They trick, scam and take money from trusting, unsuspecting, hard-working Americans who are simply trying to feed their families and make a better life for themselves. To the CEO of LIve Career. I hope you read this (you obviously won't since you care nothing about customer service or PR since you haven't made any proactive policy changes to become a more ethical company) and know that you've hurt and set back SO many people that it doesn't matter if you've helped even one person, so I hope you don't justify taking people's money when you and your website have done NOTHING for that money. Lazy Pigs.

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Laura T. – LiveCareer Rep

Hi Rebecca G.,

I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

A monthly subscription makes it easy for our customers to customize the resume and cover letter for each position for which they are applying, and also to avoid interruption on the service. Customers can cancel at any time.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com

Best regards,

Anna

LiveCareer

Rebecca Has Earned 25 Votes

Rebecca G.'s review of LiveCareer earned a Fraud Buster vote

Rebecca G.'s review of LiveCareer earned 24 Very Helpful votes

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