Belks website would not let me even order. I couldn't even put in card number. So I too called and order. They charged me three times and said I was declined. This is why I shop at macys. First time at belk and they mess up my world. ( lancome) made me do it. So I call her back and she says there is no order it declined me, so why three charges. "Oh. It will drop off in 48hrs". Yeah right. She also said website not messed up. You need to use Google chrome. Really@!#/&&*(() £%÷×@$/.