- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
So far so good! First time I used SU to book a trip
I have been ripped off by Twwo dating site in NZ. They refused to give me a refund for a 3 month subscription that I changed my mind over within minutes of registering with them. They insisted that they could only refund me two months of that three months if I bought a new one month subscription. For your knowledge, the three month sub was $40.99. The one month sub that was advised to me to buy in exchange for a refund was $16.99. But, TWOO has automatically put an add-on of 51.99 with the one month sub of $16.99 to total $78.98. I did not request the add-on. In fact I asked expressly that I do not have this add-on and they have added it. This is dishonest and unfair. I am extremely disappointed in Twoo and have written to the NZ Commerce Commission about their charging and refund policies. I have yet to hear back from Twoo. They have not refunded me the $51.99 and they make it very difficult on their site to find out exactly how much they are charging you.
Rebecca C.'s review of Twoo earned 8 Very Helpful votes
Rebecca hasn’t received any thanks yous.
Rebecca doesn’t have any fans yet.
Rebecca isn’t following anybody yet.
Empty.
It was very easy to use the site and I had a very solid and good experience overall.
Everything was super easy to do. This is my second time using student universe and will continue...
Thanks for the generous review! Don't forget to use your referral link (https://refer.studentuniverse.com/sitejabber) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!