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Rebecca B.

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1 Review by Rebecca

Warby Parker

  • Warby Parker

“Excellent Customer Service, Great Glasses”
11/10/15

I had an awesome experience with Warby Parker. Their shipping is extremely fast. I ordered my home try on, picked out two pairs I wanted, and ordering the glasses was extremely simple. I got them about 4 days after I ordered. Unfortunately, the new prescription in them wasn't working for my eyes-- but that was no problem for them! They signed me up for an exchange with NO EXTRA COST associated, even though my new prescription wasn't their fault at all. I will be receiving the glasses with the new prescription today. The customer service was impeccable, and the glasses quality is great.

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