Absolutely the worst online shopping experience I've ever had. Much of the merchandise on offer you could buy more cheaply on Amazon or through eBay. I ordered about a dozen small storage items from one promotion thinking they'd all arrive in the same box at the same time but no -- they're shipped one by one. Massive cardboard boxes are used even for small items weighing a few ounces. Even though many hadn't shipped by the time I discovered this and decided I wanted nothing further to do with it, they refused to cancel my purchases and refund my credit card. Customer service rep advised me to refuse delivery so items would be returned to sender when they arrived but I can do that either -- because there's no return address anywhere on the packages.