We ordered a part to ship to an APO, there was no tracking numbers. Called customer service and they said they will contact us in 24 hours. They did not. Neither did the part ever leave the warehouse. Still waiting. Credit card has been charged since August, its now October and still no part, no refund, no discount, no nothing. Its disappointing! They say they offer a military discount but did not apply it to our purchase. Its exhausting with this company! Got to the states yourself and avoid the stress of all this!