r b.

Simple transaction costing so much time to waste. Ordered parts, but were not delivered on time, called to check what is happening, after 4 calls, 1 chat and over 4 hours later can't get any explanations why my order was not delivered as promised and wen it will be delivered... just wow...

I do not think this is legit. Ordered 1 product twice - waited for a long time to receive it, but nothing. When contacted customer service, it's either "payment didn't go through" or "item is backordered", but nobody actually bothered to inform me about that before, just left me waiting. I am worried now that they have my payment info...

Ordered around $500 motorized bike+engine kit for special BD gift. The 1st shipment of the order (bike) came all damaged and scratched, as if it was used already. I contacted customer service right away hoping for quick resolution, but instead I was advised that I would have to cover return shipping cost in order for them to ship a new bike. That didn't seem to be fair to me, so after not agreeing with that I was explained that damage occurs very often shipping large items and that scratches do not affect functionality of the item, so the best they can do - issue $40 store credit and let me keep damaged/scratched bike. Oh, and I also purchased Navidium Shipping Protection, but according to Bike Berry, that still doesn't cover return shipping expenses! Unprofessionalism and ignorance at it's finest! It even makes me wonder if they are not scammers?! So as a customer I was wrong to expect to receive a new/undamaged item after I paid for a new item? And for my "naive expectations" I should be punished by covering return shipping costs and pray that it doesn't again and again... Oh, and someone's special BD will be ruined too now... Beyond disappointed and frustrated...

venus.com becoming more and more like those cheap Chinese clothing websites, except it is still expensive: the catalog photos of clothing are far from the way it looks in reality, with cheap fabrics, poor execution quality and even different style. Customer service doesn't really care about that, because the shipping expenses are customers responsibility, so they are not loosing anything, just reputations, which apparently is not their priority.

Agree with all below: the reviews of the lawyers are not legit, they delete what is not useful for them. Because of misguidance with false reviews i had paid for consultation with the most unprofessional, rude and least helpful lawyer ever - Lyon Jemison. But my review has never been posted - he still has 5 star rating, although the most recent rating is from 2013! And i know other people who were unhappy with him, but were not allowed to post the review on avvo.com about him. Don't waste your time with these scammers!