I am very hopeless. I have use longtime this account and I have 73 review already, still running work with my client and also has money my account. But without notice freelancer suspend my account for identity verify, then I have send 2 time national ID card but freelancer not accept they need passport or driving licence, ok then I have done my passport and then I send my passport and bill copy and verify code with photo. But still not accepted... now I don't understand what they want? And I can not login my account and can not communicate with live cat and not answer properly. And I don't know will back my money or not.
This is very very bad there condition... and without notice there suspension.
Thanks
Hi there Razu, Marcus of Freelancer.com here. I am already coordinating with our specialized team regarding your account suspension. I have also sent you an email regarding this. Please check ticket ID: YDU-133-38626. Feel free to update it should you need further clarification and help. Be assured that I'll be assisting you in completing the verification process.