I was a seller on this site with my store now on hold. It has some good features but lacks what it takes to be a premier site. My moneys on eBay who back not only the buyer but the seller as well. My reason for this review is to let would be sellers know that you wont receive protection from unfair feedback. They insist that you send a screen shot to prove your point which I was not able to do. I sent proof of a 100% refund with a response of: when you send a screen shot we will review the case. I couldn't manage a screen shot, but did find the box to put my store on hold. EBay or amazon are still the best market place's for a seller with customer service just a call away. Sorry eCrater... The next box to check is close store.