Raymond B.

I bought am apple laptop and it arrived in just a few days... the problem was that a key was missing... i applied for a return but the case closed in just three days... i sent the item back three days and the seller should have had the device the day tophatter closed the case... the reason given... i didnt print the label... i have no idea what was meant by that but i bid on the device on October 1st and returned it shortly thereafter... it is now November 8th and according to tophatter they are still reviewing the matter... i do not know what they are reviewing... they asked for a return tracking number and i gave it to them so at this point i have no device and no refund... the seller probably put it back up on tophatter and sold it to someone else... i frankly could care less what the seller does with the device as long as i am refunded the 160 dollars that i paid... in another incidence i bid on and won a colored showerhead and i received colored ice cubes... the seller will not grant a refund because he or she says i received the showerhead... i didnt pay a lot for the showerhead but the seller has some nerve to question me rather than try to make things right... my third and last gripe is that there is no way to talk to a live person at tophatter... they are cowards hiding behind their damn email system... if i want to talk to a live person i should be able to... they should bit be allowed to conduct business in this manner.