Ray D.

I ordered a laptop battery "delivered from our UK warehouse in 2-4 days". After 5 days emailed them (UK phone is just an unmonitored answer phone) to be told it is being shipped from HongKong and will be another 20 days!

I told them I needed the item for a training course so cancelled the order and got one from Amazon. The said it had already been shipped, but to decline delivery etc. etc. Etc. Returns policy means it would cost about £40 to send it back! Transpires that despite their assurance that they couldn't cancel the order as it had been sent, it wasn't even posted until the 13th March!

In short, PayPal just declined my claim because they are wet flannels who don't wan to upset the biggest payer, and I now have a battery (delivered after almost a month!) which I neither want or need.

I have reported this Company to Trading Standards in the UK who were horrified at what they are doing, and I am today contacting HM Customs to inform them of the declaration of a "gift worth $7" on the package, which was actually a commercial sale worth in excess of $60! Another illegal activity!

Total SCAM and a to be avoided like the plague!