You can't ask people to pay for quicker shipping (6 - 8 days) that means 6 - 8 days until the item arrives at your door step. That is how all businesses present shipping terms. It does not include "processing" time. That is false advertising. You need to change your shipping duration policy to a realistic time frame. People are relying on what you say. My son is now in tears over his Halloween costume. Thanks a bunch...
Dear Ray,
Sorry to make you and your son upset. Please submit a Customer Service ticket and you will be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center: https://www.miniinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.
Sincerely,
Miniinthebox